About Us

At Sambhav Jewels, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from our website. By using our website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect:
   • Personal Information: We may collect personal information such as your name, email address, shipping address, phone number, and payment information when you place an order or create an account on our website.
   • Browsing Information: We may collect non-personal information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies when you visit our website.
2. Use of Information:
   • We use your personal information to process and fulfill your orders, communicate with you regarding your purchase, and provide customer support.
   • With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services.
   • We may use non-personal information to analyze trends, improve our website, and enhance your browsing experience.
3. Information Sharing:
   • We may share your personal information with third-party service providers who assist us in processing payments, shipping orders, or providing customer support. These service providers are contractually obligated to protect your information and can only use it for the specified purposes.
   • We may disclose your information to comply with applicable laws, regulations, or legal proceedings if required.
4. Data Security:
   • We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
   • We use industry-standard encryption protocols when transmitting sensitive information, such as payment details, over the internet.
5. Third-Party Links:
   • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those websites before providing any personal information.
6. Children’s Privacy:
   • Our website and services are not intended for individuals under the age of 12. We do not knowingly collect personal information from children. If we become aware of any collected information from a child, we will take steps to delete it promptly.
7. Updates to Privacy Policy:
   • We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this page periodically for the most up-to-date information.
8. Contact Us:
   • If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.
9. Returns:
   • All orders are eligible for simple 15-day returns following careful inspection.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

At Sambhav Jewels, we offer free shipping as a special benefit to our valued customers. We want to ensure that you have a seamless and enjoyable shopping experience with us. Please find below the details of our free shipping policy:

1. Eligibility:

   • Free shipping is available for customers who meet the specified criteria, which may include:
     • Minimum Order Value: You may be eligible for free shipping when your order total meets or exceeds a certain amount.
     • Geographic Location: Free shipping may be limited to specific regions or country. Please contact our customer support for more details.

2. Shipping Methods:

   • We offer free shipping through standard shipping methods. The specific carrier and delivery service may vary depending on your location and the availability of our shipping partners.

3. Delivery Time:

   • The estimated delivery time for free shipping orders will depend on various factors, including your location and the shipping method selected.
   • We strive to process and ship orders promptly. However, please note that delivery times may vary due to unforeseen circumstances such as weather conditions, customs clearance, or high demand periods.

4. Tracking Information:

   • Once your order is placed, we will provide you timely tracking status of your package’s progress. You can use this information to monitor the delivery status of your order.

5. Exclusions:

   • Free shipping may not apply to certain items or categories due to their size, weight, or specific shipping requirements. Such exclusions will be clearly stated on the product page or during the checkout process.

6. Additional Shipping Services:

   • If you require expedited shipping or any additional services such as insurance or signature confirmation, they may be available at an extra cost. Please contact our customer support for further assistance.

7. International Orders:

   • For international orders, customs duties, taxes, or import fees may apply. These charges are the responsibility of the recipient and are not included in the free shipping offer.

Please note that our free shipping policy is subject to change at any time. Any modifications or updates to the policy will be communicated on our website or during the checkout process.

If you have any questions or need further clarification regarding our free shipping policy, please reach out to our customer support team. We are here to assist you and ensure that your shopping experience with us is enjoyable and convenient.